Employer Services

...training for a brighter future


Are you currently working with us and want to make a payment towards your employer contribution for apprenticeship training?

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Our salon specific apprenticeships can be delivered in the workplace or on day release at one of our  training centres. We can also provide you with high quality work experience candidates who are currently studying a hairdressing or beauty therapy full time course.


We offer a range of qualifications for those working within a school environment, including Teaching Assistant, PE in School Sport and Facilities Services. We also deliver bespoke pre-16 programmes for students and attend regular school outreach events across the midlands.


Find out more about our business based apprenticeships for new or existing staff, which include Business Administration, Customer Service, IT, Marketing, Management, Retail and Warehousing; as well as our selection of complementary short courses here.


Here you will find regularly updated information relating to the recently introduced Apprenticeship Reforms and what it means for your business. Key topics include how to spend your levy and the upcoming switch from Frameworks to Standards.

Are you currently working with us and want to access your eportfolio?

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We offer you a range of training & recruitment solutions from apprenticeships to QCF NVQs, day courses and bespoke packages to suit the needs of your business.

Our Business Development Advisors will be happy to complete a complimentary organisational training needs analysis (OTNA) with you at your convenience to ascertain the needs of your business.

We currently work with over 500 employers from small businesses to multinationals and local authorities. Our apprenticeships are suitable for both new recruits and existing members of staff.

We pride ourselves in our flexibility to work with you and deliver tailored programmes that suit your individual organisational needs.

Please follow the buttons below to find out more about our outstanding apprenticeships relevant to your sector.

Frequently Asked Questions…

Q. How does the new law on education and training for 16 and 17 year olds affect business?

A. They have to stay in education, not neccessarily school, until the end of the academic year in which they turn 18.  This could be an apprenticeship with you. 

Q. How do I recruit an apprentice for my business?

A. Contact us! We can advertise your vacancy for you free of charge on the National apprenticeship website, through our own digital channels, in our centres and at local careers events.

Q. Is there a charge for recruiting apprentices?

A. No, we provide this service free of charge however we do wish to provide the training for the young people that we recruit on your behalf.

Q. How do other employers rate us?

A. In the latest FE choices satisfaction survey 97% of our employers said they would recommend us to another employer.  

Q. Is there a cost involved in training my current staff?

A. Following the introduction of the Apprenticeship Reforms the way apprenticeships are funded has changed:

  • Employers with 50 staff or more are now required to pay 10% towards the cost of all apprenticeship training
  • Employers with less than 50 staff are now required to pay 10% towards the cost of apprenticeship training for those aged 19 and over*
  • Employers with a wage bill of £3 million p/a or more are now required to pay for the total cost of all apprenticeship training. These employers now pay an ‘apprenticeship levy’ which is 0.5% of their total wage bill. These levy payments will be transferred into the employer’s digital account through the apprenticeship service and the funds available can only be used to pay towards apprenticeship training

All employers, regardless of size, will receive a £1,000 government contribution for all apprentices aged 16-18, payable in two instalments, one on day 90 and the other on day 365 of training

*or those aged up to 24 with EHCP or care leaver

Q. Are there any incentives for hiring an apprentice

A. Yes. As well as it either being a cost effective way to attract new talent that you can mould to fit your business, or by increasing morale and confidence in the job role when you offer training for existing staff there are other tangible incentives including…

A £1,000 government contribution payable to the employer when they hire a 16-18 year old apprentice.

Heart of England Training are also offering Added Value Incentives for employers who invest in training for existing staff aged 19 or over with up to £190 worth of free complementary day courses for their business.

Q. Do I have to pay an apprentice?

A. Yes, an apprenticeship is a full time employed position. The minimum rate that an apprentice should be paid in their first year is £3.50 per hour (accurate as of 1st April 2017). However you do not need to make NI contributions for apprentices but you will need to give them paid time off for training.

For further information on the minimum wage and how it relates to apprentices visit: http://www.hmrc.gov.uk/nmw/

Q. Will I be involved in the training?

A. You will be asked to be involved in a ten-weekly review of your apprentice/NVQ candidate’s progress as a minimum requirement. However, we encourage you to take as active a part in the programme as you can to maximise the benefit to your organisation.

Q. Will I have to release my apprentice/NVQ candidate for training?

A. We offer day release training in our training centres as an option. If this is not suitable for your companies needs, we can visit your apprentice/NVQ candidate in your workplace. This usually takes place fortnightly and your apprentice/NVQ candidate will require some time between visits to complete their work.

Q. Does my apprentice need to be issued with a contract of employment?

A.Yes. Information regarding contracts of employment can be found at

Q. Can you supply a young person to help us on a temporary basis?

A. Yes, We usually have a choice of young people on our full time study programmes who are keen to gain industry experience in a company such as yours.

Q. What else can you offer my company?

A. You’ll have the support of a Business Development Advisor who will be happy to visit you to discuss your needs at any time. We will keep you up to date with new developments such as funding and new qualifications via our quarterly newsletter, monthly email updates and social media platforms and promote the achievements of your staff through our communication channels and outlets.  We also encourage companies to put themselves and their staff forward for the annual apprenticeship awards and other related awards as well as sharing case studies and good news stories with us for PR opportunities within the media.

Q. How can I be sure that my company is a suitable environment for a young person?

A. Your local Business Development Advisor will help you to make that decision.  They will conduct a Health & Safety and Safeguarding audit with you to ensure that an apprentice will be safeguarded. We also offer regular Safeguarding and Prevent workshops for our employers.

Q. Where can I find current funding related information?

A. Most of our work related qualifications and training are funded through the Education and Skills Funding Agency.  You can read their regular business updates by visiting: www.gov.uk/government/publications/skills-funding-agency-business-update

Q. What should I do if I have any concerns about the safety or welfare of someone in my workplace?

A. For any safeguarding concerns, please contact one of our dedicated Safeguarding leads, Jan Gibson or Matthew Barry on 0800 0281 576 or email safeguarding@hoet.co.uk and they will be to offer advice and guidance on what to do next.

Q. Is Heart of England Training regulated?

A. Yes, we are inspected and graded by OFSTED.  If you work with us it is likely that you will be asked to be involved in the inspection process.  For more information visit: www.ofsted.gov.uk

Q. What can I do if I have a complaint about funded training?

A. Should you wish to complain about funded training with us, please speak to a member of our staff in the first instance who will endeavour to resolve your complaint quickly and efficiently.

Q. Where can I find information regarding equality and diversity?

A. You can get a copy of our equality and diversity policy here

For further information please download our guide to equality and diversity here